Customer case studies

Create a piece of marketing content you can use over and over

Picture this. A piece of marketing collateral you can:

  • Publish on your website, in newsletters, emails and printed materials
  • Use as a basis for scripts for videos, animations and podcasts
  • Take with you to face to face meetings

Better still, a piece of content that:

  • Will help you to find new and captivating ideas for blog posts
  • You can chop up, and pull out quotes

More importantly, a piece of content that:

  • Provides 3rd party proof you can do what you say you can do
  • Is written in your customers’ own words, so adds credibility to your claims
  • Is authentic and therefore persuasive

What is this magical piece of content?

Answer: The customer case study.

What makes a successful case study?

An attention-grabbing story angle

I’ll work with you to determine the story’s hook. By this, I mean a unique angle, important for your audience to know. Moreover, one that will interest them.

A story told from your customer's point of view

We’re naturally drawn to stories. They elicit emotion. I’ll tell the story of an individual customer’s experience of your products and services, in the language your audience speaks.

Claims backed up by numbers

In addition to an interesting hook, I’ll tell a compelling story rich with detail. I ask the right questions and glean the information from the interview process.

How I manage your case study project

I’ll guide you through the case study process in a logical and straightforward way. The process involves:

  • A background discovery call
  • A telephone/Skype interview with the case study subject
  • Writing
  • Revision
  • Final approval

What your finished case study will look like

Your finished case study will include:

  • A compelling headline
  • The customer background
  • The challenges
  • The journey
  • The solution
  • The implementation
  • The results and benefits achieved
  • A sidebar with summary points
  • Pull-out quotes
Get a quote for a customer case study

Still have questions? Read my resources